Frequently Asked Questions

Please read our FAQ before sending us a message.

if delivery charges are applicable it will reflect in your cart when you check out.

Once payment has been allocated an order is processed on the same day. The
parcel is then packed and shipped from the warehouse within 24 hours of
processing. It usually takes 5-7 working days for an order to be delivered to
your door. This time frame may change if an order has to be sourced from
stores due to out of stock scenarios, however, you will be notified via email if
this happens.

You will receive email confirmation and tracking number once your order has been successfully processed 

You will receive your invoice on email 

Send us an email

info@courtneyjames.co.za

Contact our Vaalwater Store

SA: 083 287 0621
Int: +27 83 287 0621