Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
if delivery charges are applicable it will reflect in your cart when you check out.
Which payment methods are accepted in the Online Shop?
Card payments and EFT
How long will delivery take?
Once payment has been allocated an order is processed on the same day. The
parcel is then packed and shipped from the warehouse within 24 hours of
processing. It usually takes 5-7 working days for an order to be delivered to
your door. This time frame may change if an order has to be sourced from
stores due to out of stock scenarios, however, you will be notified via email if
this happens.
What exactly happens after ordering?
You will receive email confirmation and tracking number once your order has been successfully processed
Do I receive an invoice for my order?
You will receive your invoice on email
Send us an email
info@courtneyjames.co.za
Contact our Vaalwater Store
SA: 083 287 0621
Int: +27 83 287 0621
